Solving supply chain problems in today’s complicated and ever-changing business environment requires more than just great technology. Business executives and analysts need tools, data, knowledge, and support, and they need it available globally, 24/7.

Our customers are fully enabled to get the most out of LLamasoft’s technology and tools through a knowledge portal and resource center available from any web browser in the world, at any time. Supply Chain Guru® users have access to SupplyChainGuru.com, which acts as a gateway to a vast array of resources, data, tools, and knowledge.

• Inline Help: Supply Chain Guru® contains a detailed, context sensitive help system that is installed with the software, and is regularly updated through the auto-update feature.
• Online Help: Tons of additional reference materials, discussions, tips, techniques, and conceptual material are available in the extended online help system.
• Model Library & Tutorials: Hundreds of sample models and step-by-step tutorials are ready for download to help clearly illustrate how to model the many complexities of the supply chain.
• Video Library: Experienced coaches and consultants show you the ropes one click at a time. The video library walks you through aspects of the technology and never gets tired of rewinding.

In addition to these resources, LLamasoft has excellent, trained support staff ready to answer your questions.

Need extra resources to meet the toughest project deadlines? The LLamasoft solution services team delivers world class professional services to support your team in short- and long-term engagements.

To discuss your specific requirements or to arrange for customized product support services proposal, please contact LLamasoft Sales at 734.418.3120 or via email at sales@llamasoft.com.